Have you ever heard of chargeback fraud? I'm worried that I'm actually dealing with one at the moment, and I don't know how to prevent my store from that.
I agree that working with a reliable company is just what you need. If you're having problems finding one, then I can recommend you covery. It's a great fraud prevention platform, and by the link https://covery.ai/products/vmpi-chargeback-prevention/, you can learn more about the service that you may use in order to solve your problem.